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HP IT Management Software is a family of Enterprise software products sold by the HP Software Division of information technology company Hewlett-Packard (HP). IT management software is a family of technology that helps companies manage their IT infrastructures, the people and the processes required to reap the greatest amount of responsiveness and effectiveness from today's multi-layered and highly complex data centers. Beginning in September 2005 through 2010, HP purchased a total of 15 software companies as part of a publicized, deliberate strategy to augment its catalog of IT management software offerings for large business customers.Vertica, Inc. is the latest software company to be purchased by HP. On March 22, 2011, HP completed its acquisition of Vertica.The acquisition expands HP’s information optimization, business intelligence and analytics portfolio for enterprise companies and the public sector. According to ZDNet and IDC, HP is the world's sixth largest software company.HP IT Management Software is the largest category of software sold by the HP Software Division. The concept behind IT management software is that IT needs to support the business and be run as a business rather than a cost center. The discipline includes software to help businesses manage their IT portfolio and assets, gain greater quality from their IT, govern the processes of their IT and improve IT security, to name a few. According to ComputerWorld, IT management software is designed to help businesses align IT spend and resources based on business priorities. Other companies who develop and sell IT Management software include IBM, BMC Software, Borland, CA, and Compuware.

IT Management Software products

HP markets its IT management software products via product centers. The centers and the products in each are:HP Application Security Center consists of products that were formerly part of the SPI Dynamics software company portfolio. The Application Security Center catalog includes DevInspect, Assessment Platform, QAInspect and WebInspect.HP Business Availability Center includes several application management products: Business Service Level Management Software, Business Process Monitor, Business Process Insight, Discovery and Dependency Mapping, End User Management Problem Isolation, HP SiteScope, System Availability Management, TransactionVision and HP Universal CMDB software, a configuration management database for ITIL-based initiatives.

HP Business Service Automation is a set of technology software products that work together to present a comprehensive approach to unifying and standardizing the work of Information Technology (IT). HP Business Service Automation creates a common, enterprise-wide view of each business service; enables the automation of change and compliance across all devices that make up a business service; connects IT processes and coordinates teams via common workflows; and integrates with monitoring and ticketing tools to form a complete, integrated business service management solution.HP Data Center Automation Center consists of Business Service Automation Essentials, Network Automation, Server Automation, Service Automation Reporter, Service Automation Visualizer, Storage Essentials, Operations Orchestration and Release Control software.HP Network Management Center consists of the following products previously branded as HP OpenView:Network Node Manager, Performance Insight, Report Pack for Cisco Wireless LAN Pack, Report Pack for Radius Call Detail v 1.3., and HP TeMIP Software from HP's 2002 acquisition of Compaq Computer Corp,

HP Operations Center catalog includes a number of products from its 2007 acquisition of Opsware: Discovery and Dependency Mapping, GlancePlus Pak, Operations Dashboard, Operations Manager Dependency Mapping Automation, HP Operations Manager i 8.0, Operations Smart Plug-ins, Performance Manager, Reporter, SiteScope, and HP Universal CMDB.HP Performance Center consists of four products gained from HP's 2006 purchase of Mercury Interactive: Center Management for Performance Center, HP Diagnostics, HP LoadRunner Monitors, and HP LoadRunner.

HP Project and Portfolio Management Center (PPM) consists of nine IT portfolio management products, many from its Mercury acquisition.[15] The HP PPM catalog includes HP Deployment Management module, Discovery and Dependency Mapping software, PPM Demand Management module, PPM Financial Management module, PPM Portfolio Management module, PPM Program Management module, PPM Project Management module, PPM Resource Management module, and PPM Time Management module.HP Quality Center includes HP Business Process Testing, Center Management for Quality Center software, Change Impact Testing for SAP Applications, HP Functional Testing software, QuickTest Professional, Requirements Management module, Service Test Management module for SOA, Service Test and HP WinRunner software.

HP SOA Service-oriented architecture Center includes SOA Governance Interoperability Framework, SOA Policy Enforcer, SOA Registry Foundation, SOA Systinet and HP Universal CMDB software. The Systinet product is a result of HP's purchase of Mercury Interactive.HP Service Management Center includes Asset Manager, HP Connect-It software, DecisionCenter, HP Client Automation Software and Service Manager software.HP Business Service Management 9.0 was announced by HP Software Division in June 2010 as part of a portfolio of service management software tools that provide the IT department with end-to-end monitoring of services in the data center and the underlying infrastructure. HP BSM 9.0 was developed to serve as a common single platform for managing complex applications, including those supported by both private and public cloud computing, outsourced IT, software-as-a-service (Saas) and traditional IT service delivery.HP Application Lifecycle Management (HP ALM), is enterprise software that provides Information Technology departments with a centralized application management platform for managing and automating applications within and across teams and throughout the complete process of developing an application, all within a single workflow.The latest version of the software, released in November 2010, is HP ALM 11.0. HP ALM 11.0 is targeted at accelerating the delivery of secure, reliable modern applications. It is a combination of a common platform, several key applications and a dashboard targeted at managing the core lifecycle of applications. ALM 11.0 is designed to support the key stakeholders responsible for delivering applications as they progress through their lifecycle. It focuses on the core lifecycle from design through readiness for delivery to operations. HP ALM 11.00 delivers requirements management, test planning and functional testing, performance testing (when merged with HP Performance Center), developer management (through integration with the most widely used developer environments such as Collabnet TeamForge and Microsoft Visual Studio) and defect management.All of these core lifecycle activities are connected together from a workflow perspective with a common management console, layer of project tracking and planning and built on a common software In addition to the software solutions, HP offers a number of consulting services to support HP ALM 11.HP Software cloud portfolio was designed to help IT departments adopt and manage the entire lifecycle of the cloud, both public and private, as well managing traditional IT delivery. HP markets its cloud initiatives using a lifecycle approach. HP Cloud Discovery Workshop, HP Cloud Roadmap Service, HP Cloud Design Service and HP Service Management Consulting Services help IT departments plan and design a cloud strategy and architecture.For automating and managing cloud infrastructure and applications, HP markets HP Cloud Service Automation Software and HP Business Technology Optimization Services for Cloud Infrastructure. Two solutions, HP Cloud Assure and HP Elastic Test, are designed for securing cloud-based services.

HP SiteScope is an agentless monitoring software focused on monitoring the availability and performance of distributed IT infrastructures, including servers, operating systems, network and Internet services, applications and application components.HP SiteScope tests a web page or a series of web pages using synthetic monitoring.However, it is not limited to web applications and can be used to monitor database servers (Oracle Database, Microsoft SQL Server, etc), Unix servers, Microsoft Windows servers and many other types of hardware and software. It can export the collected data in real time to HP LoadRunner or it can be used in standalone mode. HP SiteScope collects data using agentless data collection. Using the collected data, HP SiteScope can send automated alerts and create monitoring reports showing status over time in graphical and tabular formats.HP SiteScope was originally written by Freshwater Software in 1996, a company acquired by Mercury Interactive in 2001. Mercury Interactive was subsequently acquired by Hewlett Packard (HP) in 2006. Version 10.10 was released in July 2009. HP SiteScope is now marketed by the HP Software Division.

Monitors

HP SiteScope supports more than 85 types of IT infrastructure in physical and virtual environments and can monitor servers, databases, applications, networks, web transactions, streaming technology and integration technology, as well as generic elements including files, scripts and directories. HP SiteScope monitoring supports mid-tier processes, URLs, utilization of servers and response time of the mid-tier processes. Users can set thresholds for specific characteristics and be alerted for critical or warning conditions.

Solution Templates

HP SiteScope comes with 25 solution templates for monitoring IT infrastructure elements, including Oracle, Microsoft Exchange, SAP, WebLogic, and Unix and Linux operating systems.Solution templates are for rapidly deploying specific monitoring based on best practice methodologies.

After HP's acquisition of Compaq, the 1900 series was the answer to Palm's budget units. A smaller, slimmer frame made it more competitive in terms of portability. The HP devices contained 64 MB of main memory, larger than all other budget units, and ran PPC2002 (H1910 only) or 2003. They introduced removable batteries, allowing the user to buy extra batteries and swap as necessary. Unlike older iPAQs, many existing iPAQ accessories were incompatible or unsupported due to the budget nature of the new series. The H1900 series did not implement support for RS232, so many GPS devices are incompatible with the handhelds in the series. Only the rx1950/rx1955 had a serial interface implemented.

HP iPAQ H5500 series

A corrected version of the 5400 series with double the RAM (128 MB) running on PPC2003, PXA255 CPU.

HP iPAQ H5100 series

A cutdown version of the 5500 series, without Wi-Fi support and the extra RAM (only 64 MB). iPAQ Backup allows for safe, easy, automatic data copying

HP iPAQ H2200 series

Targeting the general consumer, the 2200 series is almost every bit as capable as their corporate counterparts (less RAM, no integrated Wi-Fi, no biometric scanner). Main memory size was 64 MB RAM, PPC2003, better support for iPAQ accessories than the 1900 series though still no iPAQ expansion "sleeve" support. Bluetooth, SD card and CompactFlash card support built-in. There is an advanced IR port built into the h2210,the h2212e and the h2215, and the software bundle includes a program which essentially turns this device into a universal remote control.

HP iPAQ H4300 series

Similar to the 2200 series in terms of features, the 4300 series targets the corporate audience by having a beefier battery and integrated Wi-Fi in addition to Bluetooth. No CompactFlash reader, but does have a SD-card and SDIO slot. A thumb keyboard is integrated into the device.

HP iPAQ H4100 series

Essentially the corporate version of the 1900 series with many of the functionalities that were stripped from the budget unit. Also adds Wi-Fi and SDIO. Closer to the 4300-series internally. It came with PPC2003.

HP iPAQ hx2000 series

Aimed at the business market, this series of PDAs supports built-in Wi-Fi (but not in the hx21xx sequence), Bluetooth, SD Card and CF Card slots, and Windows Mobile 2003 SE. Some have included a Microsoft Windows CE 5.0 firmware upgrade disc. The different models have some different features.

HP iPAQ hx21xx sequence

This series of PDAs sported only the barebones set of features listed above, and ran a slower 312 MHz XScale PXA270 processor. No fingerprint reader or Wi-Fi and only 64 MB of memory.

HP iPAQ hx24xx sequence

520 MHz PXA270 CPU, 64 MB RAM and ROM. WiFi and Bluetooth.

HP iPAQ hx27xx sequence

A very full featured business class PDA. Sporting a 624 MHz Intel PXA270 XScale processor, 128 MB of RAM and ROM (each), bluetooth, WiFI and a built-in biometric fingerprint reader, this model set is aimed at high-security and -performance enterprises. The fingerprint reader, with the proprietary HP ProtectTools software, can create "encrypted folders" in RAM or on storage cards (in these models' case, the iPAQ File Store, the SD Card, or the CF Card) to prevent anyone from swiping the memory cards and reading sensitive company-critical data. The processor, running at the aforementioned 624 MHz, helps with the encryption/decryption processes (HP ProtectTools can also encrypt the entire contents of the onboard memory).

HP iPAQ hx4700 series

The hx4700 series was designed to replace the corporate-targeted 5500 line. Specifications included a sturdy magnesium-alloy casing, 4-inch diagonal VGA screen at 65K colors, integrated Wi-Fi, Bluetooth 1.2, MMC and Secure Digital slot with SDIO, Compact Flash slot, 64 MB of RAM and 128 MB of ROM, and an Intel XScale PXA270 624 MHz processor. The unit ships with a removable 1800 mAh battery in the original package, with a 3600 mAh extended battery as an option. The hx4700 is known as the first and only Windows Mobile PDA with a dual-mode touchpad. By design, models of this series are not compatible with previous IPAQ jacket accessories, but the proprietary USB connector at the bottom is still the same. No case is included in the factory-shipped box; the unit comes with a screen cover only. 3.5 mm headphone jack accepts iPaq 55xx series 4-pin plugs. At first release, the hx4700 units ran Windows Mobile 2003 Second Edition. Pocket Informant 2005, built-in encryption software were also included. The after-market NEVO TV (remote control software) is incompatible with the Fast IR included with the device, as NEVO Remote requires Consumer IR. In April 2006 HP finally issued a Windows Mobile 5 upgrade option for hx4700 users, available at the HP website. The upgrade included updates for most of the other included software, including Pocket Informant. In June 2007 an unaffiliated Russian programmer updated the WM5 ROM to a much improved WM5 AKU 3.5, thereby fixing many problems the earlier WM5 (AKU 2.02) had been plagued with and giving an old device a "second life."In August 2007, the same Russian programmer released a WM6 ROM for the hx4700, which was in its fourth revision as of January 2008.In October 2007 a so called "ROM kitchen" was adapted for the hx4700 using the above WM6 ROM.

HP iPAQ rz1700 series

The HP iPAQ rz1700 series is a series of PocketPC's that were designed for the budget user. They have 32MB of RAM which has been divided into 22 MB volatile and 10 MB non-volatile that was known as iPAQ File Store, a built-in microphone, a SDIO slot, 3.5 mm headphone jack, a 3 inch 240x320 colour screen capable of displaying 65,355 colours and a 203 MHz Samsung processor. The PocketPC's were shipped with Windows Mobile 2003 SE which included all of the standard programs such as Pocket Word, Pocket Excel, a PIM etc. They also came with Macromedia Flash Player for mobile and a redesigned home screen that the user could turn on and off depending on whether or not the user wanted it.

HP iPAQ rx4000, rx3100, rx3400 and rx3700 series

Billed as "Mobile Media Companions", some of these models feature Nevo personal media software, onboard 1.2 megapixel cameras (rx3400 and rx3700), Bluetooth, Wi-Fi, and an onboard Secure Digital card slot for extra documents or media. The rx4240 and rx4250 are great medium entry PDAs: bluetooth, Wi-Fi, Windows Mobile 5, Mobile Office and heaps more are preloaded. The rx4000 range features a Samsung 400 MHz Processor, and boasts a larger 128 MB ROM and 64 MB SDRAM, Up to 64 MB user-available memory on the 4240. The rx3100 and rx3400 had 32 MB of RAM and 300 MHz processors, whereas the rx3700 had 64 MB of RAM and a 400 MHz processor. The latter also came with a 1440 mAh battery as standard, rather than the rx3400's 920 mAh unit. These models have been known to suffer from a bug related to the way the iPAQ File Store, the rx3700's ROM, operates and manages files. This bug prevents the user from deleting or renaming files on the ROM, causing significant deficiencies in its operation. This bug is known by HP, but there is not yet an official solution for the problem. The current version of the Windows Mobile 2003 SE operating system has been known to cause issues with Bluetooth functionality. Some patches have been released by the manufacturer, such as for Bluetooth headphones, but others, such as connectivity with HP GPS devices, have not been released. The devices continue to be non-functional for these models despite being published as compatible.

HP iPAQ h6300 series

Pocket PC Phone. Contains a GSM phone, 64 MB RAM, 168 MHz Texas Instruments OMAP processor, and comes with a detachable thumb keyboard. Also includes VGA quality camera and 1800 mAh battery. It has built in Bluetooth and Wi-Fi (802.11b). T-Mobile used to sell the h6315 but has decided to withdraw it from the market. The firmware was never updated to remove all of the bugs which cause sporadic behaviour, including dropped calls, not answering calls, turning off, erasing all user memory (factory reset), etc. Variants include the h6340 which is sold in parts of Europe without a camera through normal distribution points- hence is not carrier specific. The h6365 has identical specifications to the h6315 but it is not signed to a carrier.

HP iPAQ Mobile Messenger hw6500 series

This iPAQ is the first Pocket PC phone to have built in Global Positioning System (GPS) capabilities with support for NMEA. When no GPS signal is available the device attempts to calculate its location by switching to cell triangulation. It has an integrated keyboard and unique 240x240 resolution. It may seem that the screen size can be an advantage regarding the standby time, but there are reports that actually many software products do not work on this device as they should because they were created for the standard 320x240 resolution (menus are not fully visible, hidden buttons- sort of problems). However this issue can be resolved via 3rd party virtual screen applications enabling you to scroll down to the truncated buttons. It has two card slots SD SDIO and mini-SD and like its predecessor the h6300, two versions are/were available: one with camera and one without. Most notably, compared to the previous model, this unit does not have internal support for WiFi. Specifications can be found . This unit, as with most similar units, comes in a variety of languages. For a number of reasons, including the assurance of price in higher priced markets, languages are designed to not be changeable on the units. For example, if you have a unit with a German operating system, you cannot "officially" change the language. The language can, however, be changed to English at this time by flashing the ROM using upgrades released by HP.

HP iPAQ Mobile Messenger hw6900 series

These units entered the market in late 2006. Anticipated specifications can be found Like other iPAQs released in the prior to this one, this unit has internal support for WiFi as well as Windows Mobile 5. It includes a GSM phone, Bluetooth, and GPS built-in. The IPAQ HW6915 is available in the market as of 2007.

HP iPAQ rw6800 series

In addition to mobile messaging, the rw6828 offers virtually every connectivity option under the sun, including tri-band (900/1800/1900MHz) GSM, GPRS/EDGE, Bluetooth 1.2, Infrared and 802.11b Wi-Fi. All of these features can be turned off, which not only conserves battery power but also enables users to operate the device like a regular PDA during air travel. Naturally, the phone/push-e-mail combination puts the device in direct competition with the BlackBerry. However, one qualm that we've always had with the BlackBerry is that its lack of multimedia features alienates non-corporate users and even corporate customers that use their device for non-work purposes. Although RIM promises that a "prosumer" BlackBerry is in the works, HP has beaten it to the punch with the rw6828, which offers a slew of multimedia functions. Audio playback is catered for by an integrated FM radio and PocketMusic MP3 playback software. These can be tapped into using either a regular set of headphones or the integrated dual stereo speakers, and both options offer up impressive sound quality. You'll want to buy an expansion card to stick into the device's mini-SD slot, however, as it only comes with 128MB of flash ROM. These audio features are certainly attractive, but make no mistake, it won't replace the intuitive interface and long battery life of your current MP3 player. But that's OK, since HP reps said it themselves at the launch event in Hong Kong -- "we're not targeting iPod." In addition to audio, the rw6828 also supports video playback using any Windows Mobile 5 media player software such as VLC. Again, picture quality is pleasing and playback is smooth. Rounding out the device's excellent multimedia feature-set is an integrated HP 2.0-megapixel camera with a flash and self-portrait mirror. This is similar to the O2 Atom's camera offering, and while shots are suitable for e-mailing around to your mates, the quality is distinctly underwhelming and you certainly won't be making prints of any photographs. Since the device runs on Windows Mobile 5 Phone Edition, it also comes with Microsoft Word, Excel, PowerPoint, Internet Explorer and Outlook 2002 pre-installed. These are handy for those that need to stay productive whilst on the move, and offer more features than many of the third-party software offerings available for the BlackBerry. However, keep in mind that the mobile version of PowerPoint only allows you to view, not edit, presentations, so don't bank on making last-minute modifications before entering the board room.

HP iPAQ rx4000 series

HP iPAQ rx5000 series

HP iPAQ rx5900

Dubbed the travel companion, this series of iPAQ PocketPC from HP has a built in GPS navagation system, 802.11 B/G wireless, Bluetooth 2.0, a 400 MHz Samsung processor, Windows Mobile 5.0, and anywhere from 64 MB to 2 GB of internal memory. It also has an integrated microphone and speaker, with a 3.5 mm headphone jack, an SD slot, and a 1700 mAh removable battery.

HP iPAQ 100 Series Classic Handheld

This is the simplest series of iPAQs in the revamped iPAQ line. It features the following:Processor: Marvell PXA310, 624 MHz
ROM: 256MB
RAM: 64MB for running applications
Display: 3.5-inch QVGA TFT with touch screen, portrait oriented
Wireless LAN: 802.11b/g 1,2
Bluetooth: v2.0 with EDR
Headphone jack: 3.5mm 4-pin
Connector: mini-USB
Battery: 1200mAh, removable/rechargeable
Expansion: SDIO, high-capacity
Speaker, microphone (In some countries,microphone is blocked by HP.)
Input: touch, stylus
Buttons: 5-way navigation with press to activate, 4 programmable, voice recorder, power, reset
LED: 2 multi-light
Operating system: Windows Mobile 6 Classic Edition

HP iPAQ 200 Series Enterprise Handheld

Known as the Enterprise Handheld, this series features a Marvell 624 MHz PXA310 XScale ARM Processor, 256 MB ROM and 128MB of RAM. It also features Bluetooth and 802.11b/g wireless connectivity and Windows Mobile 6.0 Classic. Model: HP iPAQ 200 Enterprise Handheld
Operating System : Windows Mobile 6 Classic
Screen Size: 4 inch
Weight: 6.8 ounces
Processor: Marvell 624 MHz PXA310 XScale ARM
Battery: 2200 mAh battery It includes both SD (SDIO and also supports SDHC memory cards) and CompactFlash card slots. While the iPaq connector may appear to be the same as the one on the hx4700 model it replaces, it is not.

HP iPAQ 300 Series Travel Companion

This is the first HP iPAQ which is not a PDA. It is a device meant solely for navigation. Users can synchronize their Contacts with a Host PC's Outlook using a HP proprietary utility. The www.iPAQ.com portal was also simultaneously launched to complement the functionality of the device and to deliver updates. HP does not support the installation of third-party applications on the device. All have been discontinued and HP will no longer offer navigation only devices.

Features:

Operating System : Windows CE 5.0 with an HP-built custom user interface.

Processor: SiRF Titan 600 MHz ARM11 dual-core processor
ROM: 2GB (user available memory varies based on maps installed)
RAM: 128MB
Display: 4.3-inch WVGA 800x480 TFT with touch screen, antiglare, landscape orientation, 16bit RGB depth
Bluetooth: v2.0 with EDR1
Headphone jack: 3.5mm 3-pin for stereo and microphone
Connector: mini-USB
Battery: 1700mAh, removable
Expansion: SD, high-capacity, supports SDHC class 2, class 4, and class 6 memory cards
Speaker: 1, large for navigation volume
Microphone: 1, positioned speakerphone, echo cancellation
Input: touch, stylus
Buttons: power, reset, scroll wheel
LEDs: 2 - 1 blue for wireless, 1 dual-color for charge (amber for charging, green for fully charged)

HP iPAQ 500 Series Voice Messenger

Introduced in the first half of 2007, the iPAQ 500 Series Voice Messenger was the first iPAQ from HP running the Windows Mobile 6 Operating System. It is also the first and currently, the only iPAQ which runs the SmartPhone version of the Windows Mobile series of Operating Systems from Microsoft. Unlocked phones purchased from HP or 3rd party vendors are "app locked", preventing some 3rd party software from being installed. There are unlocking utilities available on the internet. It has been discontinued by HP. Features:Smartphone with 12-function keys
Operating System : Windows Mobile 6 Standard
Quad band GSM/GPRS/EDGE wireless radio with automatic band transition1,2,3,4
WiFi: 802.11 b/g with WPA2 security. GPRS connects to the internet by default regardless of any available wi-fi & must be disabled via a 3rd party utility.
Bluetooth: Bluetooth v1.2 wireless technology
Processor: TI OMAP 850 Processor 200 MHz
Expansion: Micro-SD slot (memory only)
Camera: Integrated 1.3 MP
Battery: Li-ion 1100 mAh
Display: 2.0" micro-reflective TFT 176x220 with 64K color LED backlight

HP iPAQ 600 Series Business Navigator

The device features a revolutionary touch-wheel interface on the numeric keypad. Also, the HP Enterprise Mobility Agent is included which helps businesses deliver updates to multiple devices simultaneously from a central location. Devices with model numbers ending in c come with an in-built camera, such as 610c, 612c, 614c. Features: 3G wireless broadband connectivity for voice and data

• • Tri-band HSDPA 7.2 Mbit/s (850/1900/2100 MHz)
  • Quad-band GSM/GPRS/EDGE (850/900/1800/1900 MHz)

Wireless LAN: IEEE 802.11 b/g5
Bluetooth 2.0 with EDR1
Assisted GPS (A-GPS) navigation
Operating System: Windows Mobile 6 Professional
Navigation: Smart Touch Wheel, 3-way thumb wheel, touchscreen, and 12-key numeric pad
Display: 2.8-inch 240x320 TFT color touch screen
Camera: 3 Megapixel autofocus (optional)
Battery: 1590 mAh Li-ion
RAM: 128MB SDRAM
ROM: 256MB Flash ROM
Expansion: Micro-SD (SDHC)
Interface: Mini-USB connector for charge/sync

HP iPAQ 900 Series Business Messenger

The 900 Series Business Messenger is very similar in features to the 600 Series Business Navigator, in that the 900 Series also has 3G capabilities, A-GPS navigation, runs Windows Mobile 6 Professional, cameras are included only with models ending in c and the HP Enterprise Mobility Agent can be used to deliver updates to several devices from a central location. Features: 3G wireless broadband connectivity for voice and data

• • Tri-band HSDPA 3.6/7.2 Mbit/s (850/1900/2100 MHz)
  • Quad-band GSM/GPRS/EDGE (850/900/1800/1900 MHz)

Wireless LAN: IEEE 802.11 b/g with WPA2 security
Bluetooth: v2.0 with EDR1
Navigation: Assisted GPS (A-GPS)
Operating System: Windows Mobile 6.1 Professional
Navigation: Alphanumeric keyboard, scroll wheel, 5-way navigation, 2 soft keys
Display: 2.46-inch 320x240 TFT color touch panel
Camera: 3 Megapixel autofocus (select models)
Battery: 1940 mAh Lithium-ion
Processor: Marvell PXA270 Processor at 416Mhz
RAM: 128MB SDRAM
ROM: 256MB Flash ROM
Expansion: Micro-SD card slot
Interface: Mini-USB connector for charge/sync

The HP MediaSmart Server is a home server from Hewlett-Packard that runs Microsoft's Windows Home Server operating system.

Models

As of October 2008, the HP MediaSmart Server is sold in two models, EX470 (RRP US$599) and EX475 (RRP US$749). They feature a 1.8GHz AMD Sempron 3400+ processor, one Gigabit Ehernet port, four internal SATA drive bays, four USB 2.0 ports and one eSATA port.The two models are identical with the exception of the amount of included storage: the EX470 has one 500GB hard drive preinstalled, while the EX475 has two 500GB hard drives preinstalled.

Hackers and enthusiasts have modded the EX470 by adding a VGA monitor, upgrading the memory from 512MB to 2GB and upgrading the processor to a 2.6GHz AMD LE-1640.On December 29, 2008, HP announced two more models, the EX485 and the EX487, available for pre-orders starting on January 8, 2009. The newer models include support for Apple's Time Machine backup software. They also use a 2.0 GHz Intel Celeron processor, replacing the AMD Sempron from the old models. Other features include a revamped user interface and larger preinstalled hard drives (one 750 GB drive for the EX485; two 750 GB drives in the EX487).

On April 30, 2009, HP announced the MediaSmart Server LX195 which was intended to be a low-cost entry into the Home Server market. The new model featured a single internal 640 GB drive, a 1.6 GHz Intel Atom 230 processor, 1 GB of DDR2 memory, gigabit Ethernet, and four USB ports for storage expansion. The software features included with the LX195 are same as the initial launch features of the EX485/EX487 server.On September 14, 2009, HP launched two new MediaSmart servers. The EX490 comes with 1TB of hard disk storage and costs $549, while the EX495 comes with 1.5TB and costs $699 both 7200 rpm. The 490 comes with an Intel Celeron Processor 2.2 GHZ and the 495 with an Intel Pentium Processor Dual Core 2.5 GHz.On November 30, 2010, The Windows Home Server team at Microsoft confirmed rumors that HP would not be offering hardware for the next version of Windows Home Server (codenamed "Vail"), and that HP would stop selling MediaSmart servers altogether after the end of the calendar year 2010.

HP Universal Print Driver (UPD) is an intelligent print driver that supports a broad range of HP LaserJet printers and MFPs. Developed by HP, it combines a general purpose driver (UNIDRV or PSCRIPT) and HP proprietary extensions. The HP UPD simplifies driver deployment and management. This advanced print driver has the ability to discover HP printing devices and automatically configure itself to the device capabilities (e.g., duplex, color, finishing, etc.). The HP universal print driver is a Microsoft Windows solution that provides two modes of operation, traditional and dynamic. In traditional mode, the HP UPD behaves similarly to traditional print drivers. In dynamic mode, it provides discovery, auto configuration, and management features that are particularly well suited for mobile computer users.

Theory of Operation

HP’s universal print driver is based on Microsoft’s universal core drivers UNIDERV and PSCRIPT.These core drivers are not usable until device specific information is used to inform the core driver of the actual device settings and capabilities. To accomplish this task, a universal printing dialog box is inserted before the standard print setup dialog box. The universal printing dialog box (Figure 1) allows users to choose a recently used device, enter a device IP address, search for local print devices, or choose a device from a predefined list. Regardless of device discovery method used, the Microsoft core driver is updated accordingly and the new device information is then reflected in the normal print driver user interface.

Figure 1. - HP Universal Printing Dialog Box

HP provides three different universal printer drivers: PCL5,PCL6 and emulation Postscript.The default device information for HP UPDs is shown in Figure 2. Custom default values can be assigned with the HP Driver Configuration Utility.

Figure 2. - HP Universal Printing Dialog Box

Dynamic mode

In dynamic mode, searching for devices is accomplished using the mDNS discovery protocol (aka Bonjour). The mDNS protocol performs satisfactorily for devices residing on the same subnet only. Users will need to enter IP addresses for remote devices unless they have been previously discovered or are available on a managed printers list. Whether discovered, entered, or chosen, the HP universal printing dialog box submits SNMP requests to the target device’s IP address. Using enterprise auto configuration(EAC) and a bidirectional communications port, these requests ascertain a device’s configurations and capabilities. The results are used by the HP UPD to update the print driver table in the Windows registry to accurately reflect the target device’s capabilities. The results are also cached (CREG) and the recently discovered device list is updated to provide an easy method for future selection. In dynamic mode, the HP UPD is considered to be a virtual device. Therefore, the new device instances do not appear in the Printers folder. Figure 3 illustrates the dynamic process of the HP universal printer driver.

Figure 3. - HP UPD in Dynamic Mode

Traditional mode

Figure 4. - HP UPD in Traditional Mode

Management features

(INSTALL.EXE, MPA, AD, DDU, DCU)

The HP UPD is a comprehensive printer driver solution. It includes driver management features allowing IT administrators to pre-configure, deploy, and manage the HP driver software. Management tools within the HP UPD include INSTALL.EXE with command line options, the HP MPA Tool, Active Directory Templates, Driver Configuration Utility, Driver Deployment Utility and HP Web Jetadmin. Figure 5 shows a list of driver configuration options and capabilities of HP UPD management features. HP UPD print drivers can be preconfigured with custom default settings.

Figure 5. - HP UPD Management Features

INSTALL.EXE

The HP UPD installer allows some driver default settings to be modified via command line options. Some of these switches will change the system-wide behavior of the HP UPD, while other changes are specific to a single print queue.

HP MPA Utility

The HP MPA utility pre-configures some driver default settings in a managed HP UPD environment. Settings made within the HP MPA utility control the HP UPD at a user level. The resulting policies are maintained for every printer attached to the HP UPD. They are global user policies that affect HP UPD users.

HP UPD Active Directory Templates

An HP UPD Administrative Template(an Active Directory Template) can be added to create a Group Policy Object to manage the user UPD capabilities. The settings apply to any queue that uses the HP UPD. Care should be taken when locking configuration settings as the user is unable to change a locked setting.

HP Driver Configuration Utility

The HP Driver Configuration Utility (DCU) is a Windows application used to edit the configuration file associated with a particular driver. The configuration file controls the print driver settings and takes effect when the driver is installed.

HP Driver Deployment Utility

The DDU is used to pre-configure a print driver for deployment. When the package is run on the client computer, the new configuration file configures the printer driver after it is installed, and does not interfere with WHQL certification. The DDU contains the standalone DCU utility inside the package and is launched when Pre-configure driver is selected from the DDU tool.

Beyond driver configuration, the HP UPD also employs managed printer lists (MPLs) and managed print policies (MPP) to control access to devices and capabilities. These technologies are used with the HP UPD in dynamic mode. If MPLs are used, then searching for devices is unnecessary. Users are presented with a predefined list of devices from which to choose. MPLs are XML files that can be created manually, with the HP MPA utility, or exported from HP Web Jetadmin. When the HP UPD is activated, it begins by searching the network for the MPL file as shown in Figure 6. MPPs are used to control which users have access to device features like color, duplex, etc. By default, the HP UPD assumes that the HP MPA is installed on a server named managed-print. As a result, the HP UPD searches the network for this server to find HP Managed Print Policies or HP Managed Printer Lists.

Figure 6. HP UPD Managed Printer Lists and Print Policies

Status Notification Popups (SNPs)

The HP UPD also includes status notification pop-ups during print submission that inform the user on device status, print job status, and consumable levels. This is a graphical popup window that displays a dashboard of toner supply levels, links for reordering consumables, and an instant support landing page for that particular HP device model. When the HP UPD is selected for printing, it will attempt to communicate directly with the printer to gather status and job information during printing. By querying the printer through SNMP get commands, network traffic is kept to a minimum and is only present during printing. If desired, the SNPs can be disabled.

Revision History

The HP UPD is available as a MS Windows 32-bit or 64-bit driver and automatically configures itself to the local language of the host machine. Currently, 35 different spoken languages are supported. Over the years, many new features have been added to HP universal printer driver solution. Below is a list of revisions and associated features of the HP UPD software.

The following are the new features of the HP UPD 5.2.

● Face-up and face-down option enhanced

● Photo printing shortcut sets color treatment correctly for Microsoft Office applications in vector path

● Support for the 3-hole punch accessory added for LJ9065

● Watermark is now lockable via driver configuration tools

● Install.exe /gcfm added

● Cartridge Life Tracking updated

● Grayscale ON/OFF central policy added

● Help updated for install.exe /?

● Microsoft Windows 7 and Windows Server 2008 R2 installation updated

● Edgeline printing updated

The following are the new features of the HP UPD 5.1.

● Hagaki paper size support added

● Lock PIN Printing

● Easy Print Quality for Monochrome

● Retain Settings During Upgrade

● Manual Duplexing has been enabled number of older printer models

The following were new features of the HP UPD 5.0.

● HP EasyColor technology

● HP UPD version control using an Install.exe switch

● Ability to create/delete/modify shortcuts in the driver using driver preconfiguration tools.

● Recognizes user-defined media types

● Choose "username" as a default watermark

● Enable printing to HP UPD unsupported products

The following were new features of the HP UPD 4.7.2. (Off-cycle limited release. Refer to driver release table.)

● Tower Tray support added

● Form-to-tray assignments are retained in upgrades

● Removed "User Guide" printing shortcut

● Performance improvements for PCL6 through Delta Row Compression and JPEG "pass through”

The following were the new features of the HP UPD version 4.7.

● Ability to turn off automatic configuration ("printer auto-configuration")

● Pinless private printing

● Support for job separator pages

● Support for HP Web Jetadmin local product status

● New Eco-print shortcut added to Printing Shortcuts tab (enables two-sided printing)

● Status Notification Pop-ups can be enabled/disabled from the Device Settings tab

● Status Notification Pop-ups are disabled by default for enterprise environments

● HP UPD version control using the Add Printer Wizard

● Users who do not have administrator rights on their workstation can add printers to their Printers folder in dynamic mode.

In July 2007, the company announced that it had met its target, set in 2004, to recycle one billion pounds of electronics, toner and ink cartridges. It has set a new goal of recycling a further two billion pounds of hardware by the end of 2010. In 2006, the company recovered 187 million pounds of electronics, 73 percent more than its closest competitor.

In 2008, HP released its supply chain emissions data – an industry first.In September 2009, Newsweek ranked HP #1 on its 2009 Green Rankings of America's 500 largest corporations.According to environmentalleader.com, "Hewlett-Packard earned its number one position due to its greenhouse gas (GHG) emission reduction programs, and was the first major IT company to report GHG emissions associated with its supply chain, according to the ranking. In addition, HP has made an effort to remove toxic substances from its products, though Greenpeace has targeted the company for not doing better."

HP took the top spot on Corporate Responsibility Magazine's 100 Best Corporate Citizens List for 2010.The list is cited by PR Week as one of America's most important business rankings. HP beat out other Russell 1000 index companies because of its leadership in seven categories including environment, climate changes and corporate philanthropy. In 2009, HP was ranked fifth.

Fortune magazine named HP one of the World’s Most Admired Companies in 2010, placing it No. 2 in the computer industry and No. 32 overall in its list of the top 50. This year in the computer industry HP was ranked No. 1 in social responsibility, long-term investment, global competitiveness, and use of corporate assets.

In May 2011, HP released its latest Global Responsibility report covering accomplishments during 2010.The report, the company’s tenth, provides a comprehensive view of HP’s global citizenship programs, performance, and goals and describes how HP uses its technology, influence, and expertise to make a positive impact on the world. The company’s 2009 report won best corporate responsibility report of the year.The 2009 reports claims HP decreased its total energy use by 9 percent compared with 2008. HP recovered a total of 118,000 tonnes of electronic products and supplies for recycling in 2009, including 61 million print cartridges.

In an April 2010 San Francisco Chronicle article, HP was one of 12 companies commended for "designing products to be safe from the start, following the principles of green chemistry." The commendations came from Environment California, an environmental advocacy group, who praised select companies in the Golden State and the Bay Area for their efforts to keep our planet clean and green.

In May 2010, HP was named one of the World’s Most Ethical Companies by Ethisphere Institute. This is the second year in a row HP has made the list. Ethisphere reviewed, researched and analyzed thousands of nominations in more than 100 countries and 35 industries to create the 2010 list. HP was one of only 100 companies to earn the distinction of top winner and was the only computer hardware vendor to be recognized. Ethisphere honors firms that promote ethical business standards and practices by going beyond legal minimums, introducing innovative ideas that benefit the public.

HP is listed in Greenpeace’s Guide to Greener Electronics that ranks electronics manufacturers according to their policies on toxic chemicals, recycling and climate change. In October 2010, HP secured the 4th place (out of 18) in this ranking (climbing up 4 places) with an increased score of 5.5 (up from 4.9). This improvement was mainly caused by the progress in bringing products that are free from PVC and BFRs onto the market and a new commitment to phase out beryllium and compounds by July 2011.Moreover, HP aims to complete its phase out of toxic vinyl plastic (PVC) and brominated flame retardands (BFRs) in 2011.Greenpeace gives HP credit for having many PVC and BFR-free products on the market, including a desktop PC with PVC-free power supply, several series of notebooks, another desktop and two LCD monitors. It has also recently launched the first PVC free printer.

HP has earned recognition of its work in the area of data privacy and security.In 2010 the company ranked No. 4 in the Ponemon Institute's annual study of the most trusted companies for privacy.Since 2006, HP has worked directly with the U.S. Congress, the Federal Trade Commission (FTC), and the Department of Commerce to establish a new strategy for federal legislation.HP played a key role in work toward the December 2010 FTC report “Protecting Consumer Privacy in an Era of Rapid Change.”

After winning nine straight annual “Most Respected Company in China” awards from the Economic Observer and Peking University, HP China has added the “10 Year Contribution” award to its list of prestigious accolades. The award aims to identify companies doing business in China with outstanding and sustained performance in business operations, development and corporate social responsibility.

According to a Business Week Study, HP is currently the world's 11th most valuable brand.Since its creation, the HP Logo has remained largely the same. Because of its extreme simplicity, the logo is recognized all over the world.

HP has many sponsorships. One well known sponsorship is of Walt Disney Worlds's Epcot Park's Mission: SPACE.From 1995 to 1999 they were the shirt sponsor of Premier League club Tottenham Hotspur F.C.From 1997 to 1999 they were sponsors of Australian Football League club North Melbourne Football Club.They also sponsored the BMW Williams Formula 1 team until 2006 (a sponsorship formerly held by Compaq), and as of 2010 sponsor Renault F1.Hewlett-Packard also has the naming rights arrangement for the HP Pavilion at San Jose, home of the San Jose Sharks NHL hockey team.

After the acquisition of Compaq in 2002, HP has maintained the "Compaq Presario" brand on low-end home desktops and laptops, the "HP Compaq" brand on business desktops and laptops, and the "HP ProLiant" brand on Intel-architecture servers. (The "HP Pavilion" brand is used on home entertainment laptops and all home desktops.)

HP uses DEC's "StorageWorks" brand on storage systems; Tandem's "NonStop" servers are now branded as "HP Integrity NonStop".

HP's global operations are directed from its headquarters in Palo Alto, California, USA. Its U.S. operations are directed from its facility in unincorporated Harris County, Texas, near Houston. Its Latin America offices in unincorporated Miami-Dade County, Florida, U.S., near Miami. Its Europe offices are in Meyrin, Switzerland, near Geneva. Its Asia-Pacific offices are inSingapore. It also has large operations in Boise, Idaho, Roseville, California, San Diego, California, and Plano, Texas (the former headquarters of EDS, which HP acquired). In the UK, HP is based at a large site in Bracknell, Berkshire with offices in various UK locations, including a landmark office tower in London, 88 Wood Street. Its recent acquisition of 3Com will expand its employee base to Marlborough, Massachusetts.

Products and organizational structure: HP has successful lines of printers, scanners, digital cameras, calculators, PDAs, servers, workstation computers, and computers for home and small business use; many of the computers came from the 2002 merger with Compaq. HP today promotes itself as supplying not just hardware and software, but also a full range of services to design, implement, and support IT infrastructure.

HP's Imaging and Printing Group (IPG) is "the leading imaging and printing systems provider in the world for printer hardware, printing supplies and scanning devices, providing solutions across customer segments from individual consumers to small and medium businesses to large enterprises."Products and technology associated with IPG include Inkjet and LaserJet printers, consumables and related products, Officejet all-in-one multifunction printer/scanner/faxes, Large Format Printers, Indigo Digital Press, HP Web Jetadmin printer management software, HP Output Management suite of software, LightScribe optical recording technology, HP Photosmart digital cameras and photo printers, HP SPaM, and Snapfish by HP, a photo sharing and photo products service. On December 23, 2008, HP released iPrint Photo for iPhone a free downloadable software application that allows the printing of 4" x 6" photos.

HP's Personal Systems Group (PSG) claims to be "one of the leading vendors of personal computers ("PCs") in the world based on unit volume shipped and annual revenue."PSG includes business PCs and accessories, consumer PCs and accessories, (e.g., HP Pavilion, CompaqPresario, VoodooPC), handheld computing (e.g., iPAQ Pocket PC), and digital "connected" entertainment (e.g., HP MediaSmart TVs, HP MediaSmart Servers, HP MediaVaults, DVD+RW drives). HP resold the Apple iPod until November 2005.

HP Enterprise Business (EB) incorporates HP Technology Services, Enterprise Services (an amalgamation of the former EDS, and what was known as HP Services), HP Software Division, and Enterprise Servers, Storage and Networking Group (ESSN). The Enterprise Servers, Storage and Networking Group (ESSN) oversees "back end" products like storage and servers. HP's networking business unit ProCurve is responsible for the family of network switches, wireless access points, and routers. They are currently a business unit of ESSN.

HP Software Division is the company's enterprise software unit. For years, HP has produced and marketed its brand of enterprise management software, HP OpenView. From September 2005 through 2010, HP purchased a total of 15 software companies between as part of a publicized, deliberate strategy to augment its software offerings for large business customers.The division markets its software in four categories: HP IT Management Software (also known as business technology optimization software), HP Information Management Software, business intelligence solutions, and communications and media software and solutions.

An HP camera with an SDIOinterface: HP's Office of Strategy and Technology has four main functions: (1) steering the company's $3.6 billion research and development investment, (2) fostering the development of the company's global technical community, (3) leading the company's strategy and corporate development efforts,and (4) performing worldwide corporate marketing activities. Under this office is HP Labs, the research arm of HP. Founded in 1966, HP Labs's function is to deliver new technologies and to create business opportunities that go beyond HP's current strategies. An example of recent HP Lab technology includes the Memory spot chip. HP IdeaLab further provides a web forum on early-state innovations to encourage open feedback from consumers and the development community.

HP also offers managed services where they provide complete IT-support solutions for other companies and organisations. Some examples of these are: A large activity is HP offering "Professional Support" and desktop "Premier Support" for Microsoft in the EMEA marketplace. This is done from the Clonskeagh office in Dublin, Sofia and Israel. Support is offered on the line of Microsoft operation systems, Exchange, Sharepoint and some office-applications.But HP also offers outsourced services for companies like Bank of Ireland, some UK banks, the U.S. defense forces, etc.

The founders, known to friends and employees alike as Bill and Dave, developed a unique management style that came to be known as The HP Way. In Bill's words, the HP Way is "a core ideology ... which includes a deep respect for the individual, a dedication to affordable quality and reliability, a commitment to community responsibility, and a view that the company exists to make technical contributions for the advancement and welfare of humanity."The following are the tenets of The HP Way:

We have trust and respect for individuals.

We focus on a high level of achievement and contribution.

We conduct our business with uncompromising integrity.

We achieve our common objectives through teamwork.

We encourage flexibility and innovation.

In 2011, HP Enterprise Business, along with participating independent user groups, combined its annual HP Software Universe, HP Technology Forum and HP Technology@Work into a single event, HP DISCOVER. There will be two HP Discover events annually, one for the Americas and one for Europe, Middle East and Africa (EMEA). HP DISCOVER 2011 Americas is slated for June 6–10, in Las Vegas at the Venetian/Palazzo.The event will offer more than 800 sessions on application transformation, Converged Infrastructure, information optimization, mobile devices, webOS, global data centers, security, hybrid delivery and cloud computing.HP anticipates approximately 10,000 customers, partners and IT thought leaders will attend HP Discover 2011 in Las Vegas and approximately 5,000 will attend the EMEA event.The Americas conference will have tracks designed for several industries including automotive and aerospace; communications, media & entertainment, energy, financial services, healthcare and life sciences, high tech and electronics, public sector, retail and consumer goods, and transportation and logistics. More than 800 sessions, hands-on labs and exhibits will feature all areas of the HP Enterprise Business portfolio including servers, storage, networking, software and services.The HP DISCOVER 2011 event in EMEA is slated to take place in Vienna, Austria, at the Reed Exhibitions, Messe Wien Congress Center, on November 29 through December 1, 2011.

On September 5, 2006, Newsweek revealed that Hewlett-Packard's general counsel, at the behest of HP chairwoman Patricia Dunn, had contracted a team of independent security experts to investigate board members and several journalists in order to identify the source of an information leak. In turn, those security experts recruited private investigators who used a spying technique known as pretexting. The pretexting involved investigators impersonating HP board members and nine journalists (including reporters for CNET, the New York Times and the Wall Street Journal) in order to obtain their phone records. The information leaked related to HP's long-term strategy and was published as part of a CNET article in January 2006.

Dunn claimed she did not know beforehand the methods the investigators used to try to determine the source of the leak.Board member George Keyworth was ultimately accused of being the source and on September 12, 2006, he resigned, although he continued to deny making unauthorized disclosures of confidential information to journalists and was thanked by Mark Hurd for his board service.It was also announced at that time that Dunn would continue as chairwoman until January 18, 2007, at which point HP CEO Mark Hurd would succeed her. Then, on September 22, 2006 HP announced that Dunn had resigned as chairwoman because of the "distraction her presence on our board" created. On September 28, 2006, Ann Baskins, HP's general counsel, resigned hours before she was to appear as a witness before the House Committee on Energy and Commerce, where she would ultimately invoke the Fifth Amendment to refuse to answer questions.

Investigation by the House Committee on Energy and Commerce

On September 11, 2006, CNET News.com publicly released a five-page letter written by the United States House Committee on Energy and Commerce to Patricia Dunn stating that they had, for the past seven months, been conducting an investigation on Internet-based data brokers who allegedly use "lies, fraud and deception" to acquire personal information, and allow anyone who pay a "modest fee" to acquire "itemized incoming and outgoing call logs", not only for cell phone numbers but also for VoIP numbers, landline numbers, and unpublished phone numbers. Additional data that could be obtained included addresses and other personal data, obtained without the consent or prior notice to the owner of the number. The committee had learned about HP's use of pretexting through their September 6 SEC filing and through their own inquiry of HP's Nominating and Governance Committee, stating they are "troubled" by the information, "particularly that it involves HP—one of America's corporate icons."

The committee requested, under Rules X and XI of the United States House of Representatives, the following information from HP by September 18, 2006:

1. The name and identity of the outside consulting firm cited in HP's September 6th, 2006, filing with the SEC (the outside consulting firm), and of any other outside consultants who were hired by HP to assist in conducting the Leak Investigation.

2. Copies of any contracts, letters of engagement and investigative plans related to the Leak Investigation that was conducted by the outside consulting firm or by any other party.

3. The names and identities of all third parties, whether hired directly by HP or by HP's outside consulting firm, who were used during the leak investigation to procure, or to attempt to procure telephone records and other personal consumer information of any targets or subjects of the Leak Investigation

4. A list of all individuals or entities that were targets or subjects, or designated as targets or subjects, of the Leak Investigation.

5. A list of all individuals, including HP employees, who were involved with conducting the Leak Investigation or who had contemporaneous knowledge of the Leak Investigation.

6. A list of all individuals or entities whose telephone records or other personal consumer information were procured or attempted to be procured by the outside consulting firm or by any party during the period January 1, 2005, to the present.

7. A list of all individuals whose telephone records or other personal consumer information were procured by the outside consulting firm or by any party during the period January 1, 2005, to the present. For each individual, describe the types of records that were procured.

8. Copies of all reports prepared for the Leak Investigation by the outside consulting firm or by any other party, including any and all analysis or opinions regarding the appropriateness or legality of pretexting.

9. A copy of the letter of engagement with the law firm Wilson Sonsini Goodrich & Rosati regarding the Committee Inquiry.

10. Copies of all reports prepared for the Committee Inquiry, including any report prepared by the firm Wilson Sonsini Goodrich & Rosati.

11. Copies of all draft and final Board minutes that either relate to either the Leak Investigation or the Committee Inquiry.In addition to the above mentioned information, the Committee on Energy and Commerce also requested the following information from HP by September 25, 2006:

12. All records relating either the Leak Investigation or Committee Inquiry, including but not limited to communications to or from the outside consulting firm, communications by or between HP employees or Board Members, and communications to or from the outside counsel. Please do not provide any copies of the actual telephone records or any other records procured.

At the September 28, 2006 hearing, Dunn and Hurd both testified extensively about the investigation. Dunn testified that until June or July 2006, she did not realize that "pretexting" could involve identity misrepresentation. Dunn repeatedly insisted that she had believed that personal phone records could be obtained through legal methods.

Other witnesses, including Ann Baskins, HP's former General Counsel, Kevin Hunsaker, a six-year HP employee who was a former HP Senior Counsel and "Director of Ethics and Standards of Business Conduct," Anthony Gentilucci, former HP/Compaq/DEC chief of global investigations, and several private investigators invoked the Fifth Amendment, refusing to answer questions due to the ongoing criminal investigations.

Baskins' attorney's letter to the committee contains several documents describing the investigatory methods, who was pretexted, and whether there were any illegal acts committed, including memoranda prepared by HP's outside law firm Wilson, Sonsini, Goodrich & Rosati (Larry Sonsini was among the witnesses at the hearing.)

Hunsaker's May 24 confidential "attorney-client privileged" final report, which gives full details of the investigation, is also available.

California criminal case

On October 4, 2006, California Attorney General Bill Lockyer filed criminal charges and arrest warrants against Dunn, HP's former chief ethics officer Kevin Hunsaker, and three outside investigators.The complaint alleged the following four felony violations of the California Penal Code:

Conspiracy to commit crime in violation of Sections 182

Fraudulent use of wire, radio, or television transmissions in violation of Section 538.5

Taking, copying, and using computer data in violation of Section 502

Using personal identifying information without authorization in violation of Section 530.5(a)

The criminal complaint can be found here.

On March 14, 2007, the judge in Patricia Dunn's criminal case dismissed all charges. Hunsaker and the two investigators pled no contest to the wire fraud count; those charges were dismissed pending their completion of 96 hours of community service.The court also dismissed its case against the third investigator, Bryan Wagner, who had pleaded guilty in federal jurisdiction.

Federal criminal charges

On January 11, 2007, Bryan Wagner (a private investigator who was engaged by Hewlett-Packard who had already been charged in the California case) was charged by the federal government with conspiracy and identity theft for allegedly obtaining the Social Security Number of an unidentified journalist to obtain the journalist's phone records.Wagner pled guilty to the charges. On August 12, 2009, his sentencing hearing was postponed.

Legal ramifications

Before this case, pretexting was a bit of a legal grey area. California had some laws that loosely applied to pretexting, but there were not really any federal laws specific to pretexting.Partially as a result of the case, however, congress passed a law specifically prohibiting pretexting.Since then, at least two other people have been prosecuted under the new law:November 2008 - Nicholas Shaun Bunch was charged with using a victim's name and the last four digits of his Social Security number to obtain confidential phone records from T-Mobile.December 2008 - Vaden Anderson was indicted for using pretexting to obtain confidential phone records from Sprint/Nextel.

We always have to chuckle when laptop makers talk about making business systems look more palatable to the employees toting 'em. After all, it's not like we're going to walk off the job because we don't like the looks of that black box we've been assigned. Or are we? Nonetheless, laptop manufacturers are going out of their way to make their corporate systems look (and perform) more in line with their sexier consumer cousins. Take the, for instance, a slimmed-down version of the company's signature design -- updated with a buttonless touchpad, Dolby sound, and a much-maligned glossy display. Toshiba, meanwhile, recently its line of business notebooks to look like the lightweight -- also a crossover hit.

Which brings us to the HP 5330m. This 13.3-incher has a metal-clad body and Beats Audio -- a first on an HP business machine, but a staple across its consumer stable. And yet, the company's wooing the IT guys, too, with a matte display, optional prepaid mobile broadband, Intel vPro technology, and TPM circuitry. With a starting price of $799, it scores big points for value, but can it hang? Let's find out.

Look and feel

We'll be honest: after spending a few minutes with the 5330m back in April, we came away with the visceral feeling that its two-tone keyboard deck, beige trackpad, and boxy shape weren't particularly sexy -- let alone youthful. And you know what? We still don't think it's current, per se, but after a week of testing, we can at least appreciate what a well-made machine it is.

A big part of that, of course, is the materials used. With the exception of the bottom, the chassis and the hinge are both fashioned out of sturdy aluminum. As for the underside, it's made of magnesium, whereas even some high-end notebooks revert to plastic, and it has a soft, rubbery finish. The bottom also looks clean, with a pop-out door housing the removable battery (you will have to whip out your Phillips screwdriver to swap the hard drive or add RAM).

It's too bad, then, that this laptop that tries so hard to be hip still manages to look dated. Our big bone of contention has always been the strip of matte aluminum ringing the keyboard deck and palm rest. The contrast between the brushed and smooth metals and the light and darker greys is one busy combo, and makes the keyboard deck seem more cramped than it is. Even if HP had opted for an entirely brushed aluminum chassis (as it has with past ProBooks), the 5330m would have still looked the part of a serious business laptop, only more elegant than the one we're looking at. In the end, clearly, it comes down to perception (or spin, perhaps). An HP rep described the look as "timeless." We say it's stodgy.


Also, one last gripe that's neither here nor there: what's up with the gratuitous Beats Audio branding? You'll find the logos painted on the upper-right hand corner of the bezel, as well as the front edge of the notebook -- both stinging annoyances since you can't do anything to remove them. And yes, we know how many of you guys feel about stickers, but if HP has some contractual obligation to promote the hell out of its partnership with Dr. Dre, at least use a medium people can dispose of once they unbox the laptop.

These quibbles aside, we were pleasantly surprised by how lightweight the 5330m is. Given its boxy 0.99-inch thick profile, we wouldn't blame you if you guessed this thing felt heavy. Indeed, at 3.99 pounds it weighs more than the 3.7-pound ThinkPad X1, though the wedge-shaped X1 is considerably thicker at its chunkiest point. In fact, the 5330m's heft means it'll feel more grounded when you use it in your lap. Not that the X1 ever slipped off while we were typing, of course; it's just that the 5330m has a more reassuring weight distribution. And, because the 5330m is narrower (12.9 inches across, compared to the X1's 13.3), it's easier to grip with one hand.

The 5330m's port list includes three USB 2.0 ports, including one that doubles as an eSATA connector. It also has a fingerprint reader, HDMI and VGA-out, an Ethernet jack, a Kensington lock slot, an SD / MMC memory card slot, and a combined headphone / mic port. Missing, oddly, is USB 3.0, a feature HP says it's reserving for its higher-end series (for now, at least). It's a shame -- this would have been a sweet, sensible addition, particularly from a productivity standpoint.The laptop also has a 720p webcam, which delivers bright picture quality with balanced colors, though as you can see in the resized still below, images are grainy, even with ample lighting.

HP Pavilion is a line of personal computers produced by Hewlett-Packard and introduced in 1995. The name is applied to both desktops and laptops for the Home and Home Office product range.When HP merged with Compaq in 2002, it took over Compaq's existing naming rights agreement. As a result, HP sells both HP and Compaq-branded machines.

History

In 1995, The HP Pavilion PC marks the company's introduction into the home-computing market. Dave Packard publishes The HP Way, a book that chronicles the rise of HP and gives insight into its business practices, culture and management style. HP produces a low-cost, high-speed infrared transceiver that allows wireless data exchange in a range of portable computing applications such as phones, computers, printers, cash registers, ATMs, digital cameras and more.

The First HP Pavilion PC

The HP pavilion 5030 was technically HP's second multimedia PC designed specifically for the home market, the first called HP Multimedia PC Model Numbers 6100, 6140S and 6170S. Pavilion went on to become a popular model. Its specifications included a quad-speed CD-ROM drive, Altec Lansing speakers, software for online service access and Microsoft Windows 95. This entry-level model featured a 75 MHz Intel Pentium processor, 8 MB RAM and an 850 MB hard drive.

Notebooks

HP produces eight notebook models: HP Pavilion, 2 under HDX, 4 under HP Mini, 1 under TouchSmart, 2 under G series, and 1 under Compaq Presario. These are customizable in the US only. A variety of different models with different setups are available in other countries.

Current Notebook Models

• 17.3 inch : ENVY 17 3D / ENVY 17 / dv7t / G72t
• 15.6 inch : Compaq CQ62z, / HDX16t / dv6t / dv6z / G62t / G62m
• 15.4 inch : dv5tse
• 14.5 inch : ENVY 14 / dv5t
• 14.1 inch : dv4tse / dv4t
• 14.0 inch : dm4t / G42t
• 13.3 inch : dm3t / Voodoo Envy 133
• 12.1 inch : tm2t
• 11.6 inch : dm1z
• 10.1 inch : HP Mini 210 / HP Mini 110 Mi / HP Mini 110 XP / / Mini 1000 Vivienne Tam

Previous Notebook Models

• 20.1 inch : HDX9000
• 18.4 inch : HDX18t / dv8t
• 17.0 inch : dv7z / g70t / dv9000 / dv8000 / zd8000 / zd7000 / dv9700
• 15.6 inch : Compaq CQ60 / dv6zae (Artist Edition 2) / G60t
• 15.4 inch : dv5 / dv6500tse (Special Edition) / dv6000 / dv5000 / dv4000 / zv6000 / zv5000 / zx5000 / ze5000 / ze4000 / zt3000
• 15.0 inch : ze2000 / ze1000 / zt1000
• 14.3 inch : HP Pavilion dv 1658
• 14.1 inch : dv4z / dv2800tae (Artist Edition) / dv2500tse (Special Edition) / dv2000 / dv1000
• 13.3 inch : dv3t / dv3z / dv3500t
• 12.1 inch : / TouchSmart tx2z / dv2z / tx1000z tablet PC / tx2000z Tablet PC / tx2500z Tablet PC
• 10.1 inch : Mini 1000 Mi / Mini 1000 XP / Mini 1000 Mobile Broadband Wireless
• 8.9 inch : Mini 1000 Mi / Mini 1000 XP / Mini 1000 Mobile Broadband Wireless

Model Number Suffixes

The two or three letter suffix on the model number indicates special information like country or language (dv----xx). The following chart describes each suffix.

• t : Intel Processor
• z : AMD Processor
• ae : Artist Edition (Artist Edition Imprint)
• bw : Broadband Wireless Series
• sb : Small Business Series
• se : Special Edition ("Intensity" dv4tse, "Renewal" dv5tse, Special Edition Imprint)

The following suffixes corresponds to the region where the notebook is sold.

• us : United States
• ca : Canada
• la : Latin America
• br : Brazil
• ea / ee / (e + a letter) : Europe / Middle East
• sc : Scandinavia
• au / ax : Asia / Australia - AMD Processor (AU = AMD + UMA, AX = AMD + Discrete *UMA and Discrete refers to graphics *)
• tu / tx : Asia / Australia - Intel Processor (TU = Intel + UMA, TX = Intel + Discrete)
• br : Brazil
• ap : Asia Pacific

Other suffixes include nr, cl, and wm.

• nr : No Rebate
• cl : Club Model (These models are available only through some clubs like Costco and Sams club)
• wm : Walmart Model

The HP Pavilion HDX is only sold with Intel Processors, but it doesn't end with the suffix "t". It has no suffix.

The HP Pavilion tx tablet PC series are currently sold with AMD Processors only, but they still end with the suffix "z".

HP Imprint

The HP Imprint notebook finish is a high-gloss coating with an inlaid design developed in cooperation with Nissha Printing Co. (Japan). This was used for the following models:

HP Imprint

• Wave : dv9000 / dv6000 / dv2000 / tx1000
• Digi Code : Compaq v3000
• Radiance : dv9700 / dv9500 / dv6700 / dv6500 / dv2700 / dv2500
• Trace : Compaq V6700TX
• Influx : dv6700tse / dv6500tse / dv2842se
• Dragon : HDX9000
• Verve : dv2700tse
• Echo : tx2000z / tx2500z
• Thrive : dv6800tse
• Artist Edition : dv2800tae / dv2890nr / dv2990nr

HP Imprint 2

• Meshy: dv7 / dv6 / dv5 / dv4 / dv3000
• Unity: Compaq CQ20
• Glossy Black Finish: Compaq CQ70 / Compaq CQ50 / Compaq CQ40
• Fluid: HDX18t / HDX16t
• Intensity: dv4tse
• Renewal: dv5tse
• Intersect: dv7 / dv5 / dv4 / dv3500 / dv3
• Swirl: HP Mini 1000 Mi / HP Mini 1000 XP / HP Mini 1000 Mobile Broadband Wireless
• Peony: HP Mini 1000 Vivienne Tam
• Reaction: HP TouchSmart tx2z
• Moonlight: dv7 / dv4 / dv2z / dv6
• Espresso: dv7 / dv4 / dv2z / dv6

Notebook artwork competitions

HP held a contest in conjunction with MTV to help design a special edition HP notebook case artwork. The contest went from September 5, 2007 to October 17, 2007 and over 8,500 designs from 112 countries were submitted. "Asian Odyssey" by João Oliveira of Porto, Portugal, was chosen as the winner of the competition and featured on the HP dv2800tae Series Notebook. In another competition, “Engine Room”, a design by Hisako Sakihama, from Japan was chosen to appear on a HP notebook.

Specialized features

HP developed Linux based software which could be booted quickly ( 12s ) to play music or DVDs called QuickPlay for the dv series of notebooks, quickplay also incorporated multimedia features, such as pause playback from the included remote control, within Windows. Later versions that shipped with Vista did not have the boot option but retained the multimedia features.

QuickPlay software has been discontinued by HP will be replaced with HP MediaSmart Software that will be installed on all HP Desktops and Notebooks from 2009 onwards.

Overheating issue

Many notebook owners experience hardware failure in various Pavilion models due to overheating. The first symptom is usually a disappearing Wifi. Later failure of the graphics system and booting problems. HP does acknowledge this as a "hardware issue with certain HP Pavilion dv2000/dv6000/dv9000" notebooks, which is eligible for free repair. Other users recommend a "resoldering" of the nVidia GPU on the motherboard.

Desktops

HP also offers 13 customizable desktops; of these, 10 carry the 'Pavilion' name, 1 the Compaq Presario Name, and 3 the TouchSmart 2 name.

Current Desktop Models

• Compaq Presario : cq5110f, cq5111f
• HP Pavilion : p6300z, p6310t, p6350z, p6370t, p6380t
• HP Pavilion Slimline : s5305z, s5310t, s5350z, s5370t, s5380t
• HP Pavilion Elite : e9300z, HPE-110t, HPE-150t, HPE-170t, HPE-180t, HPE-190t
• HP Touch Smart : 300z, 600t, 600xt, 600 Quad
• HP Pavilion All-In-One : MS220z, 200t

Previous Desktop Models

• Compaq Presario : SR5250NX SR1601NX, SR5000
• HP Pavilion : a6560t, a6560z, a6510t, a6500z, a6460t, a6450z, a6410t, a6400z, a6250z, a6250t, a6210z, a6205t, a6200t, a6600z, a6610t, a6660t, a6660z, a6700z, a6750f
• HP Pavilion Slimline : s3600t, s3600z, s3500t, s3500z, s3400t, s3400z, s3200t, s3200z, s3700f, s3700z, s3710t, s3750t
• HP Pavilion Media Center : a1600n, m8300, m8100y (Intel),m8200n (AMD)
• HP Pavilion Elite : m9350f, m9300t, m9300z, m9200t, m9200z, m9000t, m9000z, d5000z ATX, d5000t ATX, d5100t ATX, m9400t, m9400z, d5200t ATX
• HP Pavilion Ultimate : d4999t, d4999z
• HP Touchsmart : iq770t, iq772t, IQ504t, IQ506t, IQ804t

Model Number Suffixes

The suffix on the model number, if present, indicates special information such as processor or country(m----xx). The following chart describes each suffix.

• t : Intel Processor
• z : AMD Processor

2-letter country codes such as

• us : United States
• ca : Canada
• ea : Europe/Africa

The HP Pavilion Slimline desktops are housed in small form factor cases. They have 100 to 160 watts power supply units (PSUs). They became very hot because of their small size.